Connect Messenger + Zendesk with no-code integration in a few clicks

Integrate Messenger to Zendesk easy, secure and without limits using visual builder and powerful API connectors

Looking for Messenger and Zendesk integration service?

Using Onlizer you can connect Messenger with Zendesk, setup notifications about events or enable communication in chats, automate data sync, data analytics and BI tools. Learn how to design, build, and automate anything for your work by integrating services like ClickUp and Google Forms to create visual automated apps and workflows

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How to connect Messenger + Zendesk

Onlizer provides you with all required tools to setup connection and send info between Messenger and Zendesk automatically. You can build and customize integrations fast using visual builder - no code required.

1

Connect

Securely connect Messenger and Zendesk accounts

2

Integrate

Customize your Messenger to Zendesk integration

3

Launch

Run automation Messenger + Zendesk online in 1 click

4

Enjoy

Cost and time savings with endless no-code abilities

Notify for Zendesk

Track important events in Zendesk and send them to Messenger

Setup send and receive notifications for events in Zendesk to Messenger in a few minutes.
Integrate Messenger to receive messages, send notifications and reminders, share reports and files, and enable automatic content posting into groups and chats.

  • Send notification to Messenger when Ticket created in Zendesk
  • Send notification to Messenger when Ticket updated in Zendesk
  • Send notification to Messenger when Comment added to ticket in Zendesk
  • Send notification to Messenger when Internal note added to ticket in Zendesk
  • Send notification to Messenger when Ticket assigned in Zendesk
  • Send notification to Messenger when Ticket status changed in Zendesk
Create notification for Zendesk
Learn more about Notify
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Chats for Zendesk

Talk to your customers from Zendesk and close deals faster via Messenger

Onlizer Chats connects your Zendesk to Messenger and other messengers to send and receive messages, sync chats, add contacts and deals on the fly, schedule tasks and track activities.

Onlizer Chats messages sync

Close your deals in messengers

Connect your CRM to WhatsApp, Telegram, Microsoft Teams, Slack, Discord, Viber and other messengers to sync messages, add contacts and deals on the fly, schedule tasks, manage tickets and track activities.

Connect WhatsApp, Telegram, Viber, Teams to:

Onlizer Chats available now in beta mode. Request access to empower your communication

Onlizer Studio

Create customized individual integration of Messenger to Zendesk with flexible, easy to use, no-code and low-code tools

Onlizer Studio integrates Messenger and Zendesk with powerful visual API connectors and allows to build hi-customized individual automated solutions. With fast setup, secure services connection and cost-optimized runtime Onlizer Studio automations make your business more efficient and provide new level of business processes quality.

Integrate Messenger + Zendesk
Learn more about Onlizer Studio
Onlizer Studio integration setup

Best Solutions Grow Your Business Value

Our integration technology not only generates industry-leading long-term results, but results that are immediately demonstrable. Digital transformation and processes automation grants our customers advantage in competitive market and drive companies growth.
Check out some of our customers amazing results in the case studies below.

Automated WhatsApp notifications to boost productivity and reduce delays

Our customer: Leading USA pizza restaurants and delivery network
Goal: Boost customer satisfaction, reduce delays for issues resolving and decision-making
Solution: Automated events tracking for Zendesk, Trello, HubSpot, ConnectWise Manage, Power BI and notifications delivery in WhatsApp

  • 20%

    More second sales to existing customers

  • 4.5 / 5

    Stars average customers feedback

  • x4

    Reduced issues resolution time

  • Daily

    Reports and business insights available

Read more about integration case
Messenger

Messenger is messaging client from Facebook. Instantly connect with the people in your life. Messenger is free, fast, and secure. Reach anyone. You can use names or phone numbers to find friends.

Read more about Messenger integrations
Zendesk

Zendesk is created to provide your customers with the best service and support. It is a web-based help desk support tool, using which you may handle different tickets gathering the right information from your customers, getting insights, providing quality customer service and exceling among competitors.

Read more about Zendesk integrations

Messenger + Zendesk integration ideas

Support or submit Messenger and Zendesk integration idea and we'll invite you to use it early for free! Our development team will reach you personally with estimation for this request. Also you can vote for most relevant suggestions below.

2-way comments synchronization between ClickUp and ZenDesk
Upvote: 1
Request Messenger + Zendesk integration Check all Messenger + Zendesk suggestions

Explore Messenger and Zendesk integration features

You can easy create integration for Messenger and Zendesk using no-code builder and customize it to fit your needs with great amount of events and actions availalbe in API connectors

On button clicked in Messenger

Trigger activate when user press postback button in chat with bot

Try trigger Trigger
On conversation started in Messenger

Trigger activate when user press start conversation button in chat with bot

Try trigger Trigger
On message received in Messenger

Trigger activate when message from user to bot received

Try trigger Trigger
Ticket created in Zendesk

Trigger activates when new ticket was created

Try trigger Trigger
Ticket updated in Zendesk

Trigger activates when ticket was updated

Try trigger Trigger
Comment added to ticket in Zendesk

Trigger activates when new public reply comment was added to ticket

Try trigger Trigger
Internal note added to ticket in Zendesk

Trigger activates when new internal note was added to ticket

Try trigger Trigger
Ticket assigned in Zendesk

Trigger activates when ticket assignee was changed to specific user

Try trigger Trigger
Send action in Messenger

Send action to Messenger from bot. Actions can be typing_on, typing_off, mark_seen

Try action Action
Send button in Messenger

Send button to Messenger from bot. Set not more 1-3 buttons

Try action Action
Send message in Messenger

Send message to Facebook messenger from bot

Try action Action
Send attachment in Messenger

Send message with attachment to Facebook messenger from bot

Try action Action
Send multiple messages in Messenger

Send messages to Facebook messenger from bot. Only one recipient allowed.

Try action Action
Create ticket in Zendesk

Allows to create new ticket

Try action Action
Add comment to ticket in Zendesk

Allows to add new public comment to ticket

Try action Action
Get custom fields list in Zendesk

Get tcket object user-defined fields

Try action Action
Update ticket in Zendesk

Allows to update existing ticket

Try action Action
Get users in Zendesk

Returns users list. Returns a maximum of 100 records per page.

Try action Action

FAQ

Connect Messenger and Zendesk in a few clicks and automate data exchange using no-code visual tools. Rich API connectors and optimized tools provide you with ability to fast setup integration for Messenger and Zendesk to empower your workflow.
Integration usually is a very straight forward process that can be done in a few steps. First you need to connect Messenger and Zendesk accounts. Then customize integration parameters using visual setup tools. Final step is to launch automation for Messenger to Zendesk online with single click.
Onlizer no-code solutions make it feasible for users without programming expertise to connect Messenger and Zendesk seamlessly, enabling synchronization between the two platforms with minimal effort.
Purpose of building integration is to automate actions in services like Zendesk when event occured in Messenger or when data changed in Zendesk to perform action in Messenger. Automated data exchange and custom actions allow reduce manual work and improve performance. Also, in most cases data exchange and sync can be implemented using event-driven or scheduled approach.
Yes, you can. Onlizer supports connection of multiple services like Messenger and Zendesk to the same account. We do not limit count of connections but even encourage you to connect more services to make our solutions most useful at scale.
Using powerful API connectors modules and visual tools you can connect Messenger and Zendesk with 300+ services like: