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How to connect Freshdesk + WhatsApp

Onlizer provides you with all required tools to setup connection and send info between Freshdesk and WhatsApp automatically. You can build and customize integrations fast using visual builder - no code required.

1

Connect

Securely connect Freshdesk and WhatsApp accounts

2

Integrate

Customize your Freshdesk to WhatsApp integration

3

Launch

Run automation Freshdesk + WhatsApp online in 1 click

4

Enjoy

Cost and time savings with endless no-code abilities

Notify for Freshdesk

Track important events in Freshdesk and send them to WhatsApp

Setup send and receive notifications for events in Freshdesk to WhatsApp in a few minutes.
Integrate WhatsApp to receive messages, send notifications and reminders, share reports and files, and enable automatic content posting into groups and chats.

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Chats for Freshdesk

Talk to your customers from Freshdesk and close deals faster via WhatsApp

Onlizer Chats connects your Freshdesk to WhatsApp and other messengers to send and receive messages, sync chats, add contacts and deals on the fly, schedule tasks and track activities.

Onlizer Chats messages sync

Close your deals in messengers

Connect your CRM to WhatsApp, Telegram, Microsoft Teams, Slack, Discord, Viber and other messengers to sync messages, add contacts and deals on the fly, schedule tasks, manage tickets and track activities.

Connect WhatsApp, Telegram, Viber, Teams to:

Onlizer Chats available now in beta mode. Request access to empower your communication

Onlizer Studio

Create customized individual integration of Freshdesk to WhatsApp with flexible, easy to use, no-code and low-code tools

Onlizer Studio integrates Freshdesk and WhatsApp with powerful visual API connectors and allows to build hi-customized individual automated solutions. With fast setup, secure services connection and cost-optimized runtime Onlizer Studio automations make your business more efficient and provide new level of business processes quality.

Onlizer Studio integration setup

Best Solutions Grow Your Business Value

Our integration technology not only generates industry-leading long-term results, but results that are immediately demonstrable. Digital transformation and processes automation grants our customers advantage in competitive market and drive companies growth.
Check out some of our customers amazing results in the case studies below.

Automated WhatsApp notifications to boost productivity and reduce delays

Our customer: Leading USA pizza restaurants and delivery network
Goal: Boost customer satisfaction, reduce delays for issues resolving and decision-making
Solution: Automated events tracking for Zendesk, Trello, HubSpot, ConnectWise Manage, Power BI and notifications delivery in WhatsApp

  • 20%

    More second sales to existing customers

  • 4.5 / 5

    Stars average customers feedback

  • x4

    Reduced issues resolution time

  • Daily

    Reports and business insights available

Read more about integration case

Freshdesk + WhatsApp integration ideas

Support or submit Freshdesk and WhatsApp integration idea and we'll invite you to use it early for free! Our development team will reach you personally with estimation for this request. Also you can vote for most relevant suggestions below.

Explore Freshdesk and WhatsApp integration features

You can easy create integration for Freshdesk and WhatsApp using no-code builder and customize it to fit your needs with great amount of events and actions availalbe in API connectors

Send message in WhatsApp

Sends message to selected receivers. Images, documents and files can be attached

Try action Action
Send messages in WhatsApp

Sends one or multiple text messages to selected receivers

Try action Action

FAQ

Connect Freshdesk and WhatsApp in a few clicks and automate data exchange using no-code visual tools. Rich API connectors and optimized tools provide you with ability to fast setup integration for Freshdesk and WhatsApp to empower your workflow.
Integration usually is a very straight forward process that can be done in a few steps. First you need to connect Freshdesk and WhatsApp accounts. Then customize integration parameters using visual setup tools. Final step is to launch automation for Freshdesk to WhatsApp online with single click.
Onlizer no-code solutions make it feasible for users without programming expertise to connect Freshdesk and WhatsApp seamlessly, enabling synchronization between the two platforms with minimal effort.
Purpose of building integration is to automate actions in services like WhatsApp when event occured in Freshdesk or when data changed in WhatsApp to perform action in Freshdesk. Automated data exchange and custom actions allow reduce manual work and improve performance. Also, in most cases data exchange and sync can be implemented using event-driven or scheduled approach.
Yes, you can. Onlizer supports connection of multiple services like Freshdesk and WhatsApp to the same account. We do not limit count of connections but even encourage you to connect more services to make our solutions most useful at scale.
Using powerful API connectors modules and visual tools you can connect Freshdesk and WhatsApp with 300+ services like: