Improved customer success and incidents resolution management for Zendesk, Slack, WhatsApp and ConnectWise Manage
Our customer: Leading USA IT Services outsourcing company
Goal: Boost customer success and support team efficiency, reduce delays for issues resolving and decision-making for omnichannel communications
Solution: Automated cases data and messages sync for Zendesk, Slack, WhatsApp and ConnectWise Manage
x4
Reduced resolution time due to information aggregation
30%
Increased average customer feedback score
60%
Reduced cost of ownership for software
19%
Increased average revenue per contract
Let's Try! Get Free Messages and Tasks to test Onlizer features
Start Your 14-Days Free Trial
We can help you to create your dream processes for better business revenue.