Connect Slack + Zendesk with no-code integration in a few clicks

Integrate Slack to Zendesk easy, secure and without limits using visual builder and powerful API connectors

Looking for Slack and Zendesk integration service?

Using Onlizer you can connect Slack with Zendesk, setup notifications about events or enable communication in chats, automate data sync, data analytics and BI tools. Learn how to design, build, and automate anything for your work by integrating services like ClickUp and Google Forms to create visual automated apps and workflows

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How to connect Slack + Zendesk

Onlizer provides you with all required tools to setup connection and send info between Slack and Zendesk automatically. You can build and customize integrations fast using visual builder - no code required.

1

Connect

Securely connect Slack and Zendesk accounts

2

Integrate

Customize your Slack to Zendesk integration

3

Launch

Run automation Slack + Zendesk online in 1 click

4

Enjoy

Cost and time savings with endless no-code abilities

Notify for Zendesk

Track important events in Zendesk and send them to Slack

Setup send and receive notifications for events in Zendesk to Slack in a few minutes.
Integrate Slack to receive messages, send notifications and reminders, share reports and files, and enable automatic content posting into groups and chats.

  • Send notification to Slack when Ticket created in Zendesk
  • Send notification to Slack when Ticket updated in Zendesk
  • Send notification to Slack when Comment added to ticket in Zendesk
  • Send notification to Slack when Internal note added to ticket in Zendesk
  • Send notification to Slack when Ticket assigned in Zendesk
  • Send notification to Slack when Ticket status changed in Zendesk
Create notification for Zendesk
Learn more about Notify
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Chats for Zendesk

Talk to your customers from Zendesk and close deals faster via Slack

Onlizer Chats connects your Zendesk to Slack and other messengers to send and receive messages, sync chats, add contacts and deals on the fly, schedule tasks and track activities.

Onlizer Chats messages sync

Close your deals in messengers

Connect your CRM to WhatsApp, Telegram, Microsoft Teams, Slack, Discord, Viber and other messengers to sync messages, add contacts and deals on the fly, schedule tasks, manage tickets and track activities.

Connect WhatsApp, Telegram, Viber, Teams to:

Onlizer Chats available now in beta mode. Request access to empower your communication

Onlizer Studio

Create customized individual integration of Slack to Zendesk with flexible, easy to use, no-code and low-code tools

Onlizer Studio integrates Slack and Zendesk with powerful visual API connectors and allows to build hi-customized individual automated solutions. With fast setup, secure services connection and cost-optimized runtime Onlizer Studio automations make your business more efficient and provide new level of business processes quality.

Integrate Slack + Zendesk
Learn more about Onlizer Studio
Onlizer Studio integration setup

Best Solutions Grow Your Business Value

Our integration technology not only generates industry-leading long-term results, but results that are immediately demonstrable. Digital transformation and processes automation grants our customers advantage in competitive market and drive companies growth.
Check out some of our customers amazing results in the case studies below.

Automated WhatsApp notifications to boost productivity and reduce delays

Our customer: Leading USA pizza restaurants and delivery network
Goal: Boost customer satisfaction, reduce delays for issues resolving and decision-making
Solution: Automated events tracking for Zendesk, Trello, HubSpot, ConnectWise Manage, Power BI and notifications delivery in WhatsApp

  • 20%

    More second sales to existing customers

  • 4.5 / 5

    Stars average customers feedback

  • x4

    Reduced issues resolution time

  • Daily

    Reports and business insights available

Read more about integration case
Slack

Slack is a team communication tool for virtual workspaces. It assists teams with collaboration and connection regardless of distances in-between. Also embedded in this tool is a function of document and imagery sharing as well as the distribution of other assets. It is a fast, well-organized platform with access to all tools needed to complete work projects.

Read more about Slack integrations
Zendesk

Zendesk is created to provide your customers with the best service and support. It is a web-based help desk support tool, using which you may handle different tickets gathering the right information from your customers, getting insights, providing quality customer service and exceling among competitors.

Read more about Zendesk integrations

Slack + Zendesk integration ideas

Support or submit Slack and Zendesk integration idea and we'll invite you to use it early for free! Our development team will reach you personally with estimation for this request. Also you can vote for most relevant suggestions below.

Request Slack + Zendesk integration Check all Slack + Zendesk suggestions

Explore Slack and Zendesk integration features

You can easy create integration for Slack and Zendesk using no-code builder and customize it to fit your needs with great amount of events and actions availalbe in API connectors

Message received in Slack

Trigger activate when new message in Slack received

Try trigger Trigger
Ticket created in Zendesk

Trigger activates when new ticket was created

Try trigger Trigger
Ticket updated in Zendesk

Trigger activates when ticket was updated

Try trigger Trigger
Comment added to ticket in Zendesk

Trigger activates when new public reply comment was added to ticket

Try trigger Trigger
Internal note added to ticket in Zendesk

Trigger activates when new internal note was added to ticket

Try trigger Trigger
Ticket assigned in Zendesk

Trigger activates when ticket assignee was changed to specific user

Try trigger Trigger
Send message to user in Slack

Posts new message to direct 1:1 chat with user from your team

Try action Action
Get channels in Slack

Returns list of channels

Try action Action
Upload and share file in Slack

Allows to upload and share file

Try action Action
Send message to channel in Slack

Send message to channel and acquire Message ID as result

Try action Action
Get users in Slack

Returns users list from your Slack team

Try action Action
Create ticket in Zendesk

Allows to create new ticket

Try action Action
Add comment to ticket in Zendesk

Allows to add new public comment to ticket

Try action Action
Get custom fields list in Zendesk

Get tcket object user-defined fields

Try action Action
Update ticket in Zendesk

Allows to update existing ticket

Try action Action
Get users in Zendesk

Returns users list. Returns a maximum of 100 records per page.

Try action Action

FAQ

Connect Slack and Zendesk in a few clicks and automate data exchange using no-code visual tools. Rich API connectors and optimized tools provide you with ability to fast setup integration for Slack and Zendesk to empower your workflow.
Integration usually is a very straight forward process that can be done in a few steps. First you need to connect Slack and Zendesk accounts. Then customize integration parameters using visual setup tools. Final step is to launch automation for Slack to Zendesk online with single click.
Onlizer no-code solutions make it feasible for users without programming expertise to connect Slack and Zendesk seamlessly, enabling synchronization between the two platforms with minimal effort.
Purpose of building integration is to automate actions in services like Zendesk when event occured in Slack or when data changed in Zendesk to perform action in Slack. Automated data exchange and custom actions allow reduce manual work and improve performance. Also, in most cases data exchange and sync can be implemented using event-driven or scheduled approach.
Yes, you can. Onlizer supports connection of multiple services like Slack and Zendesk to the same account. We do not limit count of connections but even encourage you to connect more services to make our solutions most useful at scale.
Using powerful API connectors modules and visual tools you can connect Slack and Zendesk with 300+ services like: