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How to connect TestRail + Zendesk

Onlizer provides you with all required tools to setup connection and send info between TestRail and Zendesk automatically. You can build and customize integrations fast using visual builder - no code required.

1

Connect

Securely connect TestRail and Zendesk accounts

2

Integrate

Customize your TestRail to Zendesk integration

3

Launch

Run automation TestRail + Zendesk online in 1 click

4

Enjoy

Cost and time savings with endless no-code abilities

Onlizer Studio

Create customized individual integration of TestRail to Zendesk with flexible, easy to use, no-code and low-code tools

Onlizer Studio integrates TestRail and Zendesk with powerful visual API connectors and allows to build hi-customized individual automated solutions. With fast setup, secure services connection and cost-optimized runtime Onlizer Studio automations make your business more efficient and provide new level of business processes quality.

Onlizer Studio integration setup

Best Solutions Grow Your Business Value

Our integration technology not only generates industry-leading long-term results, but results that are immediately demonstrable. Digital transformation and processes automation grants our customers advantage in competitive market and drive companies growth.
Check out some of our customers amazing results in the case studies below.

Automated WhatsApp notifications to boost productivity and reduce delays

Our customer: Leading USA pizza restaurants and delivery network
Goal: Boost customer satisfaction, reduce delays for issues resolving and decision-making
Solution: Automated events tracking for Zendesk, Trello, HubSpot, ConnectWise Manage, Power BI and notifications delivery in WhatsApp

  • 20%

    More second sales to existing customers

  • 4.5 / 5

    Stars average customers feedback

  • x4

    Reduced issues resolution time

  • Daily

    Reports and business insights available

Read more about integration case

TestRail + Zendesk integration ideas

Support or submit TestRail and Zendesk integration idea and we'll invite you to use it early for free! Our development team will reach you personally with estimation for this request. Also you can vote for most relevant suggestions below.

Explore TestRail and Zendesk integration features

You can easy create integration for TestRail and Zendesk using no-code builder and customize it to fit your needs with great amount of events and actions availalbe in API connectors

Ticket created in Zendesk

Trigger activates when new ticket was created

Try trigger Trigger
Ticket updated in Zendesk

Trigger activates when ticket was updated

Try trigger Trigger
Comment added to ticket in Zendesk

Trigger activates when new public reply comment was added to ticket

Try trigger Trigger
Internal note added to ticket in Zendesk

Trigger activates when new internal note was added to ticket

Try trigger Trigger
Ticket assigned in Zendesk

Trigger activates when ticket assignee was changed to specific user

Try trigger Trigger
Create ticket in Zendesk

Allows to create new ticket

Try action Action
Add comment to ticket in Zendesk

Allows to add new public comment to ticket

Try action Action
Get custom fields list in Zendesk

Get tcket object user-defined fields

Try action Action
Update ticket in Zendesk

Allows to update existing ticket

Try action Action
Get users in Zendesk

Returns users list. Returns a maximum of 100 records per page.

Try action Action

FAQ

Connect TestRail and Zendesk in a few clicks and automate data exchange using no-code visual tools. Rich API connectors and optimized tools provide you with ability to fast setup integration for TestRail and Zendesk to empower your workflow.
Integration usually is a very straight forward process that can be done in a few steps. First you need to connect TestRail and Zendesk accounts. Then customize integration parameters using visual setup tools. Final step is to launch automation for TestRail to Zendesk online with single click.
Onlizer no-code solutions make it feasible for users without programming expertise to connect TestRail and Zendesk seamlessly, enabling synchronization between the two platforms with minimal effort.
Purpose of building integration is to automate actions in services like Zendesk when event occured in TestRail or when data changed in Zendesk to perform action in TestRail. Automated data exchange and custom actions allow reduce manual work and improve performance. Also, in most cases data exchange and sync can be implemented using event-driven or scheduled approach.
Yes, you can. Onlizer supports connection of multiple services like TestRail and Zendesk to the same account. We do not limit count of connections but even encourage you to connect more services to make our solutions most useful at scale.
Using powerful API connectors modules and visual tools you can connect TestRail and Zendesk with 300+ services like: