Connect Twilio + Zendesk with no-code integration in a few clicks

Integrate Twilio to Zendesk easy, secure and without limits using visual builder and powerful API connectors

Looking for Twilio and Zendesk integration service?

Using Onlizer you can connect Twilio with Zendesk, setup notifications about events or enable communication in chats, automate data sync, data analytics and BI tools. Learn how to design, build, and automate anything for your work by integrating services like ClickUp and Google Forms to create visual automated apps and workflows

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How to connect Twilio + Zendesk

Onlizer provides you with all required tools to setup connection and send info between Twilio and Zendesk automatically. You can build and customize integrations fast using visual builder - no code required.

1

Connect

Securely connect Twilio and Zendesk accounts

2

Integrate

Customize your Twilio to Zendesk integration

3

Launch

Run automation Twilio + Zendesk online in 1 click

4

Enjoy

Cost and time savings with endless no-code abilities

Onlizer Studio

Create customized individual integration of Twilio to Zendesk with flexible, easy to use, no-code and low-code tools

Onlizer Studio integrates Twilio and Zendesk with powerful visual API connectors and allows to build hi-customized individual automated solutions. With fast setup, secure services connection and cost-optimized runtime Onlizer Studio automations make your business more efficient and provide new level of business processes quality.

Integrate Twilio + Zendesk
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Onlizer Studio integration setup

Best Solutions Grow Your Business Value

Our integration technology not only generates industry-leading long-term results, but results that are immediately demonstrable. Digital transformation and processes automation grants our customers advantage in competitive market and drive companies growth.
Check out some of our customers amazing results in the case studies below.

Automated WhatsApp notifications to boost productivity and reduce delays

Our customer: Leading USA pizza restaurants and delivery network
Goal: Boost customer satisfaction, reduce delays for issues resolving and decision-making
Solution: Automated events tracking for Zendesk, Trello, HubSpot, ConnectWise Manage, Power BI and notifications delivery in WhatsApp

  • 20%

    More second sales to existing customers

  • 4.5 / 5

    Stars average customers feedback

  • x4

    Reduced issues resolution time

  • Daily

    Reports and business insights available

Read more about integration case
Twilio

Twilio is an all-in-one cloud communications platform as a service. Twilio allows software developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs.

Read more about Twilio integrations
Zendesk

Zendesk is created to provide your customers with the best service and support. It is a web-based help desk support tool, using which you may handle different tickets gathering the right information from your customers, getting insights, providing quality customer service and exceling among competitors.

Read more about Zendesk integrations

Twilio + Zendesk integration ideas

Support or submit Twilio and Zendesk integration idea and we'll invite you to use it early for free! Our development team will reach you personally with estimation for this request. Also you can vote for most relevant suggestions below.

2-way comments synchronization between ClickUp and ZenDesk
Upvote: 1
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Explore Twilio and Zendesk integration features

You can easy create integration for Twilio and Zendesk using no-code builder and customize it to fit your needs with great amount of events and actions availalbe in API connectors

On SMS received in Twilio

Receive SMS and trigger workflow run

Try trigger Trigger
On WhatsApp media received in Twilio

Trigger will activate on incoming message with media (images and etc)

Try trigger Trigger
On WhatsApp message received in Twilio

Trigger will activate on incoming text message

Try trigger Trigger
Ticket created in Zendesk

Trigger activates when new ticket was created

Try trigger Trigger
Ticket updated in Zendesk

Trigger activates when ticket was updated

Try trigger Trigger
Comment added to ticket in Zendesk

Trigger activates when new public reply comment was added to ticket

Try trigger Trigger
Internal note added to ticket in Zendesk

Trigger activates when new internal note was added to ticket

Try trigger Trigger
Ticket assigned in Zendesk

Trigger activates when ticket assignee was changed to specific user

Try trigger Trigger
Send SMS batch in Twilio

Sends SMS to list of receivers

Try action Action
Send message to phone number in Twilio

Send SMS to provided phone number

Try action Action
Send WhatsApp message in Twilio

Send WhatsApp message to phone number

Try action Action
Get list of sent messages in Twilio

Get list of sent messages

Try action Action
Send WhatApp message to many receivers in Twilio

Send WhatApp message to many receivers

Try action Action
Create ticket in Zendesk

Allows to create new ticket

Try action Action
Add comment to ticket in Zendesk

Allows to add new public comment to ticket

Try action Action
Get custom fields list in Zendesk

Get tcket object user-defined fields

Try action Action
Update ticket in Zendesk

Allows to update existing ticket

Try action Action
Get users in Zendesk

Returns users list. Returns a maximum of 100 records per page.

Try action Action

FAQ

Connect Twilio and Zendesk in a few clicks and automate data exchange using no-code visual tools. Rich API connectors and optimized tools provide you with ability to fast setup integration for Twilio and Zendesk to empower your workflow.
Integration usually is a very straight forward process that can be done in a few steps. First you need to connect Twilio and Zendesk accounts. Then customize integration parameters using visual setup tools. Final step is to launch automation for Twilio to Zendesk online with single click.
Onlizer no-code solutions make it feasible for users without programming expertise to connect Twilio and Zendesk seamlessly, enabling synchronization between the two platforms with minimal effort.
Purpose of building integration is to automate actions in services like Zendesk when event occured in Twilio or when data changed in Zendesk to perform action in Twilio. Automated data exchange and custom actions allow reduce manual work and improve performance. Also, in most cases data exchange and sync can be implemented using event-driven or scheduled approach.
Yes, you can. Onlizer supports connection of multiple services like Twilio and Zendesk to the same account. We do not limit count of connections but even encourage you to connect more services to make our solutions most useful at scale.
Using powerful API connectors modules and visual tools you can connect Twilio and Zendesk with 300+ services like: